SNAIL MAIL CLUB FAQ

 

  • A snail mail club is a subscription where members receive curated letters and creative goodies sent through the mail each month. Unlike a digital newsletter, everything arrives in a real envelope that you can hold, open, and look forward to every month.

    For The Farm Letters, each monthly mailing includes a handwritten-style letter, original artwork or prints, a collaged card or unique paper treasure, a recipe card, and creative prompts or activities. The goal is to create a small pause in your month—a chance to connect, reflect, and feel part of a larger community of people opening their envelopes alongside you across the country.

    It’s called “snail mail” because it celebrates the slower, more intentional pace of sending and receiving real mail—something simple, tangible, and personal in a world that often feels too fast and too digital.

  • I send out The Farm Letters on the 15th of every month. Members should receive it within 3-8 days of sending!

    The beauty of snail mail is the slow pace and anticipation of every month, however, if you feel like something is wrong, feel free to reach out!

  • If your Farm Letter doesn’t arrive, contact me and I’ll make it right—either by resending your letter or refunding you for the month.

    Sometimes letters bounce back to me. I usually wait until the end of the month to allow time for any returns, then resend them to you. I’ll also contact USPS on your behalf if a letter goes missing. And if all else fails, you’ll receive a refund for that month.

    💌 A note on timing: If you sign up before the 22nd of the month, you’ll receive that month’s letter. If you sign up after the 22nd, your first letter will arrive the following month.

  • Just contact me and I will end your subscription or change your address! 

    Make sure to email before the 15th of the month so I can adjust your address or subscription before sending!

  • For now, I only ship in the United States. If you’re outside the US and are interested in signing up, please contact me!

 

If your question isn't answered here, always feel free to contact me here!

 VINTAGE RENTAL FAQ

 

  • At this time we do not deliver. Customers are responsible for picking up and returning their items to our warehouse.

  • You may! We do 30-minute warehouse visits by appointment. Email us to set up a visit.

  • Our Signature Collection features plates in the best condition and without chips or cracks, while plates in our Rustic Collection have minimal chips, cracks, or tinting.

    Keep in mind all plates may have some slight imperfections, as they are vintage and are not brand new — this is part of the vintage character we love!

  • Our standard rental fee includes up to 96 hours (four days). If you need more time just let us know and we will work with you to make it affordable!

  • Sales tax and a refundable deposit. We do not charge a fee for paying with a card — your convenience is our priority!

  • Yes, we charge a $500 refundable deposit.

  • Follow our reservation process to create a wishlist, receive a quote, and reserve your items. Items are rented on a first come, first serve basis.

  • Email us and we’ll do our best to help accommodate an extension.

  • All items should be returned in the condition they were originally found. Customers are responsible for repair/replacement fees to any items damaged during rental. Any repair/replacement fees will be deducted from your deposit.

  • We honor full refunds if you decide to cancel at least 90 days prior to your event. If within 60-89 days of the event, we retain 50% of the deposit. If within 30-59 days of the event, we retain 100% of the deposit. For cancellations within 29 days of the event, the customer will be responsible for 50% of the rental fees plus 100% of the deposit.